Terms of Sale, Payment & Refund Policy
At Curage, every detail is designed with intention, from the services we offer to the experience we create. The following terms apply to all purchases of products and services across CurAge Spa, Salon, Med, and Academy, both in-store and online.
By booking a service or making a purchase, you acknowledge and accept these conditions.
All prices are listed in CAD and may change without notice. In the rare case of a pricing error, we reserve the right to cancel or adjust the order and issue a refund if needed. Applicable taxes are calculated at checkout.
Payments are processed securely through our payment provider. Curage does not store your full card details.
Orders are subject to acceptance and availability. We may limit quantities or cancel orders due to inventory or pricing discrepancies. If an item is unavailable, a refund will be issued.
Shipping fees are calculated at checkout. Delivery times are estimates and may vary. Please report any damaged or missing items within 7 days of delivery.
- Unopened products may be returned within 14 days with proof of purchase
- Opened products are final sale
- In case of a verified allergic reaction, a partial refund may be considered
Shipping fees are non-refundable.
All services are final sale. Results may vary and are not guaranteed.
We require 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee.
Medical and aesthetic treatments are non-refundable once performed. Outcomes vary by individual and may require multiple sessions.
All gift cards, packages, and promotional offers are final sale and non-refundable.
Curage is not responsible for delays, undisclosed conditions, or individual variations in results. Liability is limited to the value of the service or product purchased.
By engaging with Curage, you confirm that you have read and accepted these terms.